Real Stories. Real Impact.

Over Six Decades of Private Property Enforcement

Properties Protected

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Years of Combined Experience

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Years in Business

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What Our Clients Say

Hear directly from our clients about their experience working with Rokaitis and the results we deliver.

We've been having a reoccurring issue with people parking on our garage apron off the alley -- completely blocking both of our garage doors. We signed a towing contract with Rokaitis for our address, got one of their big towing signs, and posted it on our garage.

Honestly, I was hoping the sign alone would be enough to deter people from blocking us in. However, about 6 months later, we were blocked in by another car. I called Rokaitis and they had a tow truck at the alley within 25 minutes of the call. I'm not sure if they actually towed the car or got the owner to move it on their own. Either way, the apron was clear again and I'm hoping that was enough to deter this individual from continuing to park there.

I'm sure that dealing with Rokaitis is tough when you are the one getting towed. For us, I thought their customer service was great, staff was friendly, and it was reassuring to learn that they send someone out so quickly. Highly recommend them to other experiencing the same issue!

Clay K.
— Residential Property Owner

I have dealt with other relocate companies in the past such as Lincoln and Luckys (which did a terrible job) for my 5 properties. I decided to give Rokaitis a try for one of my locations in which we have assigned parking for our tenants. Rokaitis did not charge me for parking permits, like the other companies I have done business with. Which saved me a few dollars.

Coming from a property owner, Rokaitis is by far what I was looking for. I currently have a call lot and a patrol lot with them. I am switching over my other lots to Rokaitis because they have been on top of my lot and that I is exactly what I need to keep all my tenants happy.

Thank you Rokaitis.

Carlos Alvarado.
— Multi-Property Owner

I broke down on my way home from work this morning. All other places were saying more $ and extremely long wait times.. but not Rokaitis! Highly recommend I had a great overall experience with them. They told me it would be a 15-20 minute wait, literally within seconds of getting off the phone my driver arrived and got my car hooked up so fast and off we were. Guy on the phone beforehand was great too, quick and to the point to get me help promptly! Thank you for the great experience and for saving my day and life, as I was stuck in a very busy intersection.

Megan Sisson
— Roadside Assistance Customer

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Proudly serving Chicago and surrounding communities.

Real Stories. Real Impact.

Over Six Decades of Private Property Enforcement

What Our Clients Say

Super fast response, this last time they were there in 12 mins to tow an illegally parked vehicle (literally right in front of the sign) off our lot.

We had people parking here all day just to catch the train, leaving our customers with nowhere to park. Rokaitis got the signs up, started enforcing it, and I didn't have to be the one arguing with people anymore.

I don't have time to manage parking issues at every property I own. Rokaitis made it simple. One call, consistent enforcement everywhere, and reports I can review whenever I need them.

Rokaitis Towing has been a God Send to me. They are available 24/7 and Quick. Keep in mind, I'm not the one being towed. There rude people, who think they could block my garage whenever they feel like it and Rokaitis fixes it quickly. Thank you Rokaitis!!

Our lot isn't very big, so every space matters. People would park here and leave for hours without visiting any of the businesses. Rokaitis took care of it, and now I don't have to deal with those situations myself.

Guest parking had basically turned into free parking for the whole neighborhood. After Rokaitis started enforcing it, residents finally had room for their guests again. It made a noticeable difference pretty quickly.

Parking complaints used to be one of the biggest headaches around here. Rokaitis documents everything they do, so if someone questions a tow, we have the photos and records to back it up.

Parking enforcement can get messy if it isn't handled properly. Rokaitis made sure everything was done the right way, from the signs to the enforcement. It's one less thing our board has to worry about.

I oversee several properties, and every location used to handle parking differently. Rokaitis helped us standardize everything. One process, one point of contact, and it's been much easier to manage.

One busy tenant was filling the lot while the smaller businesses struggled because their customers couldn't park. Rokaitis helped keep parking moving, and it's been a much better balance for everyone.

Called to ask a question and they were helpful and insightful regarding what the question was. That tells me a lot about them. I have never used there services but I would if needed. Again thank you

During dinner rush we'd have people park in our lot and walk somewhere else. Meanwhile our own customers couldn't find parking. Rokaitis got it under control and it's been a huge help.

Our tenants pay for reserved parking, so it's frustrating when outside vehicles take those spots. Rokaitis keeps it enforced so our tenants actually get what they're paying for.

We even deal with parking problems at a repair shop. Cars would get left where they shouldn't or non-customers would take spaces we needed for repairs. Rokaitis handles it professionally, and I appreciate that since we're both in service businesses.

When someone blocks one of our loading docks, everything slows down. Deliveries get backed up and people are waiting around. Rokaitis responds quickly and keeps those areas clear.

Patients shouldn't have to circle the lot looking for parking before an appointment. We had too many non-patients using our lot. Rokaitis keeps those spaces available for the people who actually need them.

People would leave cars in front of storage units and block access for our tenants. Rokaitis keeps those areas clear so customers can actually get to their units when they need to.

I was spending way too much time dealing with parking disputes. Since bringing in Rokaitis, I don't have to play referee anymore. They handle it consistently and professionally.

Managing a shared parking lot isn't easy when every tenant thinks they should get special treatment. Rokaitis helped us put clear rules in place and, more importantly, enforce them the same way every time.

Parking issues may seem small, but they affect the overall experience at a property. Rokaitis documents everything, which makes it much easier when I'm reporting back to ownership.

Assigned parking only works if someone actually enforces it. We had people parking wherever they wanted for months. Rokaitis brought consistency, and now everyone knows the rules apply to everybody.

We only need enforcement at certain times, not around the clock. Rokaitis understood that and worked with our schedule instead of trying to sell us something we didn't need.

A blocked fire lane isn't just inconvenient, it's a safety issue. Anytime we've needed help, Rokaitis has responded quickly and gotten those areas cleared.

These people are just doing their job. Alex was great , very helpful.

They towed my car initially but they were just doing their job. But when I went to go pick up my car they were extremely polite, extremely helpful and I got my car back in less then five minutes.

My daughter got her car towed in and out service no hassle .. I would not be putting a servy on this but my daughter was wrong. There only doing there job. You live and learn 218.00 lesson

Great tow and quick, driver knew what he was doing

My bike broke down and I called them and they were able to have a flat bed out right away to help me get it home

Alex came out within 15 minutes. Very professional and courteous. He jumped my car after 20 mins of troubleshooting. Solid guy and very helpful. Ask for him when you call. You won’t regret it.

Great people great tow company if you need any kind of tow for your car I would highly recommend them

Went to get a parking permit and they were very friendly and fast.

We just got home from a driver named chris. He was amazing, fast, and got us where we had to go with no problems. Will defenitely reccomend this guy

Fast efficient friendly

Great towing company I was stranded on the side of the road and they were quick to come and help would highly recommend them

Easy to talk to staff

This company was very prompt and got there fast I would definitely use them again

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